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VALUES

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Transparency

Being transparent is key to how we operate – from communicating about the settlement process, to disclosure of fees and legislations. Building trust between clients and ourselves is important, and requires clear and honest communication.

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Integrity

We uphold the highest ethical standards in our industry, and ensure all staff are trained and upskilled with the latest methodology and legislation. We aim to provide the best results while acting honestly. All of our staff are members of the peak industry body – AICWA – and are PEXA certified.

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Respect

We believe in building mutual relationships with our clients, and consider them as more than just customers – in fact we have been entrusted with some family transactions since the very beginning and have settled grandparents, parents and grandkids all from the same family. Every client is cherished and treated with respect, regardless of the size of their settlement.

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Clarity

Property settlement can be a complex environment to navigate. We pride ourselves on ensuring our clients understand what’s going on in all aspects of the settlement process, including their rights and obligations.